zentiquecove Terms of Service

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Welcome to zentiquecove. These Terms of Service ("Terms") set forth the conditions that apply to your use of the zentiquecove website, mobile platform, products, and customer support services. By visiting our platform or completing a purchase, you accept and agree to be bound by these Terms.

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1. Acceptance of Terms

By accessing or using any service offered by zentiquecove, you confirm that you have reviewed, understood, and consented to these Terms together with all governing laws and regulations. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place orders on this website, you must be at least 18 years of age or have reached the legal age of majority in your state of residence.
• Prohibited Conduct: You agree to use our platform solely for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Carrying out fraudulent transactions or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Attempting to breach site security, data infrastructure, or user accounts;
  • Reselling zentiquecove products for commercial purposes without explicit written consent.
• Account Security: You bear responsibility for safeguarding your account credentials and for every activity that occurs under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We strive to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Nevertheless, typographical mistakes or inventory discrepancies may arise on occasion.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, zentiquecove may correct the error and revise or cancel any impacted orders prior to dispatch, providing a full refund of any amount charged.
• Perishable Goods: Fresh or perishable items may naturally show slight differences in weight, appearance, or ripeness. Allergen details are supplied for informational purposes; customers with severe allergies should carefully examine product packaging labels.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website is contingent upon stock availability and order verification. We may limit order quantities or cancel orders that appear fraudulent or that breach these Terms.
• Payment Processing: All payments are secured with SSL/TLS encryption and handled through PCI-DSS compliant payment gateways. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or update an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, cancellation or modification is no longer possible.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which are incorporated into these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content appearing on zentiquecove's platform — including text, graphical designs, logos, software, product branding, and trade names — remains the exclusive property of zentiquecove and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, zentiquecove will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim stemming from or connected to these Terms or your purchase should first be directed to zentiquecove's support team for informal resolution.

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9. Changes to These Terms

zentiquecove may update or revise these Terms at any time. Significant changes will be announced by publishing the revised terms on our website. Your continued use of our website or services after any update signifies your acceptance of the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: zentiquecove
• Customer Support Email: [email protected]
• Customer Support Phone: 14144164222
• Physical Business Address: 232 SE 24TH ST, CAPE CORAL, FL 33990, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST